Families

"We could never learn to be brave and patient if there were only joy in the world"
Helen Keller

 

We understand it’s important as parents or carers to understand why and how an organisation like Lifespace might be involved in working alongside your child(ren).

 

Lifespace is an independent charity and all its team and volunteers are trained to an accredited standard, have completed a DBS check (Disclosure and Barring Service, formerly known as CRB), receive regular professional supervision, and undertake additional training as part of their mentoring commitment.

 

Quick Guide for Parents/Carers

 

Lifespace ensures young people are safe.

 

What about personal information?

We treat all personal information with great care, and do not pass on this information to others without your prior permission. Data is stored securely through use of passwords and other security measures, and locked cabinets are used to store paperwork.

 

Data Protection Statement

 

You can be assured Lifespace works professionally, ethically and sensitively with young people and their families. Our national accreditation (Approved Provider Standard) is a rigorous assessment of how we work safely and effectively.

 

 

What if a parent / carer has a concern
or enquiry?

Parents / carers of young people we are mentoring can contact us at the office. We understand some parents / carers want to gain reassurance or even get advice. However, due to the high volume of young people we work with each year and the very limited resources we have as a charity, we do not usually initiate contact with parents / carers unless necessary. There are exceptions to this e.g. when there are risks of harm to self or others from the young person.

 

We never give out personal mobile numbers of our mentors who abide by the Mentoring Code of Ethics and Good Practice and the Volunteer Mentor Policy. Mentors are also bound by confidentiality with a young person and will only break this if necessary and through advance notice to the young person that this will happen.

 

Is there a cost for our services?

Yes. Usually, our work is paid for by the school / agency that puts young people in touch with us. They complete the necessary ‘One to One Mentoring Request Form’ and risk assessments, and we make suitable arrangements for payment. We do work directly with a number of local families where for various reasons, the school/College their child attends may not be able to use our service (e.g. outside of the geography we cover). For families in Stratford, we are able to offer a subsidised mentoring service due to the kind support we get from Stratford Town Trust. We are not in a position to provide our services for free.

 

We are always willing to talk these matters through on the phone
01789 297400

 

 

 

 

 

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© copyright Lifespace Trust.

 

All Rights Reserved Registered

 

Charity No. 1122170

 

Limited Company

 

Registered in England & Wales No.6425920

 

Website designed, built and maintained by Silver Lining Graphics

Lifespace Trust

 

The Community Hub

Tyler House, Tyler Street

Stratford-upon-Avon

Warwickshire, CV37 6TY

 

Telephone:  01789 297400

 

 

 

 

© copyright Lifespace Trust.

 

All Rights Reserved Registered

 

Charity No. 1122170

 

Limited Company

 

Registered in England & Wales No.6425920

 

Website designed, built and maintained by Silver Lining Graphics

Lifespace Trust

 

The Community Hub

Tyler House, Tyler Street

Stratford-upon-Avon

Warwickshire, CV37 6TY

 

Telephone:  01789 297400